If you have noticed your software bills climbing as your team adopts more artificial intelligence tools, you are not imagining things. Most business owners expect tech subscriptions to carry a predictable, flat monthly rate per user. With many AI platforms, however, your actual bill is tied to a unit of measurement that few non-technical managers fully understand: the token.
Understanding how tokens work is not just a piece of trivia for your IT department. It is essential for keeping your technology overhead predictable and making sure your AI investments actually deliver a positive return.